Ventair Pty Ltd is a renowned brand that specializes in providing high-quality ventilation and lighting solutions. With a strong focus on innovation and customer satisfaction, Ventair has established itself as a trusted name in the industry. The company offers a wide range of products, including exhaust fans, ceiling fans, LED lights, and bathroom heaters, all designed to enhance the comfort and well-being of customers. Ventair's commitment to excellence is evident in the reliability and efficiency of their products, which are crafted using advanced technology and premium materials. With a dedicated customer support team and an extensive network of distributors, Ventair ensures seamless product support and a hassle-free experience for their customers. Trust Ventair for all your ventilation and lighting needs and enjoy superior quality products that enhance the ambiance of any space.
Amenities and More
- Payments
- Credit cards
- Debit cards
- Accessibility
- Wheelchair-accessible car park
Reviews
Excellent support and follow up from Matt Wood (Ventair Product Support Co-Ordinator). The fascia panel for my ensuite light/extraction unit needed to be replaced and I contacted Ventair to purchase the part from a stockist.
Matt requested my name and address and informed me he would despatch the part, which arrived 2 days later. I was further overawed by the unit being supplied as warranty.
I could not fault recommending Ventair highly enough for the helpful service and response.
What a FANTASTIC company with excellent, helpful service team. Highly recommend this company.
SUE unbelievable in tech support
Thank you for make my day so beautiful and easy!
Michael Hewitt; Product Support Manager is very supportive and kind ~ He gave me assistance with the remote control for my bathroom heater today. I am touched by his gesture and his kindness. Thank you again with gratitude and blessings.,
Unbelievable support and follow up from Matt (Ventair Product Support Co-Ordinator). A replacement centre globe for my bathroom light/extraction unit was longer than standard and a lighting shop in Adelaide sold me a Ventair globe. When I tried to source another one, I could no longer find any stockists.
After contacting Ventair to see if I could purchase some directly from them, Matt constantly replied to my emails.
All I was after was how and where to buy another globe, but Matt sent me one free of charge, despite me offering to buy the globe and pay for postage.
Outstanding service and highly recommend to deal with.
I wanted to commend the support given from Matt Wood (product support coordinator) from Ventair on his after sales support. I needed 3 new clips for my bathroom exhaust fan and Matt sent me free of charge 2 sets if clips and 3 new screws just in case. They were both suitable and I was able to reinstall the existing fan. Thanks guys for your excellent service (24/11/23).
All praise to the excellent, professional customer focused service I received from your Product Support Manager, Michael Hewitt.
Dealings over the replacement items for my Ventair Regent bathroom 3 in 1 have been nothing short of friendly, courteous and prompt.
Certainly recommend Michael as an ambassador for your company.
Matt was extremely helpful with our fans which had noisy motors. They were under warranty but as they were fitted by our builders contractor we had no receipts for proof of purchase. We provided serial numbers and Matt kindly sent 3 replacement fan motors which he not only provided under warranty but also would not accept payment for freight. This great service is very rare these days and we thank Matt from Ventair.
Best customer serve I have received in half a decade. Customer support team were friendly, knowledgeable and wait time was near zero.
Location
Hours
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Monday
08:30 AM - 05:00 PM
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Tuesday
08:30 AM - 05:00 PM
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Wednesday
08:30 AM - 05:00 PM
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Thursday
08:30 AM - 05:00 PM
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Friday
08:30 AM - 05:00 PM
- Saturday Close
- Sunday Close
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